Cryos International, the world’s largest sperm bank, has enhanced its global quality assurance and operational consistency through the implementation of the Matcher electronic witnessing system across its donor bank network in Denmark and the USA.
Laboratory Department Manager Astrid Hougaard Wheler explains that the organisation needed a solution that could elevate safety, security, and standardisation while integrating seamlessly with Cryos’ well‑established in‑house IT infrastructure. Matcher was selected for its flexibility, customisation, and proven reliability.
Improving Safety, Reducing Risk
A key advantage for Cryos has been Matcher’s ability to automate critical steps in the laboratory workflow. Electronic label generation, real‑time process documentation, and automated witnessing have significantly reduced the risk of misidentification and eliminated the need for manual handwriting on tubes and containers.
As an ISO‑certified sperm bank processing many samples simultaneously, ensuring accuracy is paramount. Matcher provides reliable digital documentation, ensuring each semen sample is correctly matched to the appropriate straw, strengthening overall quality assurance across the organisation.
Seamless IT Integration
Cryos already operated a sophisticated internal IT system, making seamless integration a critical requirement. Matcher’s development team collaborated closely with Cryos’ technical department to achieve smooth, automated data transfer in both directions. As a result, all data now flows effortlessly without manual importing, saving valuable time and reducing the risk of errors.
Customised to Fit Cryos’ Workflow
Cryos employees worked collaboratively with Matcher representatives to refine font sizes, label formats, workflows, and other operational details to ensure the system perfectly aligned with Cryos’ established procedures. This ongoing partnership continues through monthly update meetings, enabling continual improvements and evolving functionality.
Efficiency Gains Across the Group
Eliminating manual witnessing and handwriting has freed up valuable time for staff. However, Cryos highlights that the greatest advantage is the enhanced safety and reassurance the system brings to every stage of their workflow.
“Matcher has helped us achieve greater standardisation, traceability, and total quality management across the Cryos International network,” Astrid notes. “It has integrated perfectly into our busy laboratories and continues to improve with us.”
